Legal

Privacy Policy

Last updated: December 2025

This Privacy Policy explains how Visyva LLC, a Delaware limited liability company with its principal place of business at 8 The Green, Dover, DE 19901, United States ("Visyva," "we," "us," or "our"), collects, uses, discloses, and protects personal data when you access or use our website and software platform available at https://www.visyva.com (the "Service"). By using the Service, you acknowledge that you have read and understood this Privacy Policy.


1. Data Controller

For the purposes of applicable data protection laws, including the EU General Data Protection Regulation ("GDPR"), Visyva LLC acts as the data controller for personal data processed through the Service.


2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to our website;
  • Users of the Visyva software platform;
  • Customers, prospects, and business partners interacting with the Service.

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from the Service.


3. Information We Collect

3.1 Information You Provide Directly

We may collect personal data that you voluntarily provide, including:

  • Name;
  • Email address;
  • Company or business name;
  • Account credentials;
  • Information submitted through contact forms or customer support communications.

3.2 Images and Visual Inputs

The Service may process user-submitted images or visual inputs to generate informational and educational visual outputs. Important clarifications:

  • Images are processed solely to generate informational outputs;
  • The Service does not perform facial recognition or identity verification;
  • The Service does not identify individuals;
  • The Service does not create or store biometric identifiers for identification purposes;
  • Images may be processed temporarily and are not retained longer than necessary to provide the Service, unless required for security, troubleshooting, or legal compliance.

You confirm that you have all necessary rights and consents to upload any images submitted to the Service.

3.3 AI-Generated Outputs

The Service uses automated systems and artificial intelligence to generate outputs based on user inputs. AI-generated outputs are informational and educational only, do not constitute medical, legal, or professional advice, and may be probabilistic, incomplete, or inaccurate.

3.4 Automatically Collected Information

When you access or use the Service, we may automatically collect certain technical and usage information, including:

  • IP address;
  • Device type, operating system, and browser type;
  • Log files, timestamps, and usage interactions;
  • Diagnostic and performance data.

This information is used to operate, secure, and improve the Service.

3.5 Cookies and Similar Technologies

We may use cookies and similar technologies to enable essential website functionality, analyze usage and performance, and improve user experience. You may manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Service.


4. Legal Basis for Processing (GDPR)

Where applicable, we process personal data based on one or more of the following legal grounds:

  • Consent, including explicit consent for submitting images or visual inputs;
  • Performance of a contract, to provide and operate the Service;
  • Legitimate interests, such as security, fraud prevention, analytics, and service improvement;
  • Compliance with legal obligations.

You may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.


5. How We Use Information

We use personal data to:

  • Provide, operate, and maintain the Service;
  • Generate informational outputs requested by users;
  • Manage user accounts and communications;
  • Respond to inquiries and provide customer support;
  • Improve platform performance and functionality;
  • Ensure security, prevent fraud, and detect misuse;
  • Comply with legal and regulatory obligations.

6. No Medical or Health Data Processing

Visyva does not provide medical services and does not process personal data for medical diagnosis, treatment, or health monitoring. Any data processed by the Service is used strictly for informational, educational, and engagement purposes.


7. Data Sharing and Disclosure

We may share personal data only in the following circumstances:

  • With trusted service providers and infrastructure partners acting as data processors;
  • To comply with applicable laws, regulations, or lawful requests;
  • To protect the rights, safety, and security of Visyva, users, or others;
  • In connection with a corporate transaction such as a merger, acquisition, or asset sale.

We do not sell personal data.


8. Sub-Processors and International Data Transfers

We may use cloud hosting, analytics, and infrastructure providers located in the United States or other jurisdictions. When personal data is transferred outside the European Economic Area (EEA), we implement appropriate safeguards in accordance with applicable data protection laws, such as contractual protections and security measures.


9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide and support the Service;
  • Fulfill contractual and legal obligations;
  • Resolve disputes and enforce agreements.

When personal data is no longer required, it is securely deleted or anonymized.


10. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


11. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data;
  • Request correction or deletion;
  • Withdraw consent at any time;
  • Object to or restrict processing;
  • Request data portability.

To exercise your rights, please contact us using the information below.


12. European Economic Area (EEA) Rights

If you are located in the EEA, you also have the right to lodge a complaint with a supervisory authority in your country of residence or where an alleged violation of data protection laws has occurred.


13. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal data we collect;
  • Request deletion of personal data;
  • Opt out of the sale of personal data (we do not sell personal data).

We will not discriminate against users for exercising their privacy rights.


14. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.


16. Contact Information

Visyva LLC
8 The Green
Dover, DE 19901
United States

Email: info@visyva.com
Website: https://www.visyva.com